Buyers leaving negative feedback.

It does not matter what platform you sell on anything they allows the buyer to leave feedback about their experience is what Im talking about.

Call me crazy but if you go to a website and purchase a widget thats marked for $12 and the shipping says $9 and you go and purchase the item, and pay, you should not be able to come back and complain that the shipping costs were too high!

Whos with me?

Seriously folks. If you agree to the amounts shown then you should not complain later. If the prices are too high for you then dont purchase the item.

We recently rec'd feedback on our Amazon store that surprised me.  The buyer states that they were never told of the prices that they would have to pay.  WHAT?   How is that even possible? I know prices are shown as well as shipping costs, not only that everyone gets an email confirmation showing them what they purchased along with the costs involved.  Both eBay and Amazon do this as well as any purchase any one makes with any program!  Nothing is a surprise or hidden from anyone and anytime.

Now this buyer was in international person. We personally do not ship first class internationally from our sales on Amazon, it just takes too long.  So all our international purchases show up as priority mail ONLY which yes it is higher priced and honestly I should just block international purchases but I dont I just jump the shipping costs to discourage buyers.   But again, you will see how much the shipping costs are BEFORE you pay.  In this case it was well over $20 but thats not my problem is it?

So the buyer also complains that they had to pay VAT charges which increased their purchase by $6 US. Now my first thought was, what the heck is a VAT charge? It stands for Value Added Tax.  This is what people have to pay when their item is over a certain amount of money.  This is a country specific rule and well sellers cant guess what it will be or pay it in advance.  Its clearly posted on Amazons website that they buyer is responsible for any taxes or duties required by their country.

I did request that Amazon remove the feedback but since the buyer says within it that he's unhappy about the shipping charges they wont remove it. It does not fall under their requirements for removal.

Im done ranting.

If you buy something you shouldnt not complain about the amount of money you spent to get it since you agreed to it!