Of all the years we have been selling and buying on Amazon and eBay we have had our share of negatives and neutrals. What makes it worse is how little positive we receive. Maybe no news is good news?
This is why negatives and neutrals means nothing.. at least to me.
When I receive a negative or neutral I can remember each case. Its causes a scar in my memory and sticks there. With the details I receive I try to fix things so it does not happen again in the future. There are times when someone will leaving a negative or neutral for no reason at all. There area also some people out there that you just cant please no matter what you do!
Ill give examples:
The newest neutral we got says: When they went to use them they tore and didnt work... etc. What are they talking about? We sell tattoo stencils. They are one time use items and made for professional artist. Not only that these are NOT cheap ones from china, these are made in the USA of top grade materials and it takes a lot of strength to tear them. If they dont work for the buyer its because they dont know how to use them. Its like those commercials where you see the doctor trying to be a construction worker. It takes a lot of patiences and practice to use these.
When your not familiar with how to use the product how is it the sellers fault that you dont know how to use them?
A recent neutral on Amazon (score of 3 out of 5) says:
Package missing and no help from seller. No sense of responsibility.Disappointed