Saturday, September 29, 2012

Before you use webstore by Amazon

I signed up for this program about 2 weeks ago. It says the first month was free and then I would start having to pay monthly fees. About two years ago I tried to use eBays prostores without success and closed it within the trial period.  Ive been selling on Amazon for over two years now and wanted to give it a try.

Well I signed up for it.  My first issue was that it said it would take 48-72 hours before my listings were imported. Perhaps I read it wrong but after reading it I thought all the images, descriptions and categories would automatically move over since they already existed on Amazons website.  After 3 days I go back and see nothing so I wait, 2 more days and still I cant see anything. I called Amazon - 5 days wasted here - they tell me over 700 listings were moved over. If thats the case why cant I see them? I was looking in the wrong place.  They also tell me I have to assign categories for my items. Oh man extra work.  Now I thought they would share the same categories as Amazon, so wrong there.  I create categories and start assigning listings the categories.  Well for some reason they were not being assigned. After more searching I find a report telling me what the problem is. The report just says this sku number is missing XY&Z.  Now I gotta research what items are having problems.

The skus that were referenced were items added into my Amazon store but I never added a description or images as they already existed on the website.  Imagine my surprise that since all that information was missing they would not be seen on my personal webstore! Now I have to go back to every single listing upload an image, add descriptions, weights, and more details.   Now I have wasted the past 3 days entering information and Im still not done!   I made my site live but its missing everything so its very empty!  Of course the only things that moved over without a problem are items that I created so all the details were there.  Im still having an issue with some items that are telling me Im not allowed to alter them but Im working on fixing the ones I can before I tackle the harder ones.  Another problem Im finding is issues with listings that show multiple sizes. Again something to attack once I get the bulk of the other issues fixed.

Let this be a warning to you. Before you start using Amazon webstore be sure that all your listings have all those items.

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